Terms and Conditions:

Use of this website

Please ensure that you read these Terms and Conditions carefully prior to accessing this

website. By accessing the website, you agree to be bound by these Terms of Service. If, for

any reason, you do not agree to any/all parts of the Terms of Conditions as set out below,

then you must not continue to access the website. These Terms and Conditions shall be

governed by and construed in accordance with English Law.

It is likely that new additions will be made to this website over time. Therefore, any new

additions will be subject to these same Terms and Conditions irrespective of when they are

added or what they contain. Please note: some additions may be subject to further Terms

and Conditions or Terms and Conditions that are specific to their use. Where this is the case,

further Terms and Conditions will be provided to you setting out the specifics.

1. INTRODUCTION

1.1 All Terms and Conditions stipulated here will govern your use of this website.

1.2 In using the website, you accept these Terms and Conditions in full and recognise that in

using the website you are bound by the terms therein.

1.3 This website uses cookies. By using this website and subsequently agreeing to the

Terms and Conditions, you consent to the use of cookies in accordance with our Privacy

Policy. This has been provided below.

2. INTELLECTUAL PROPERTY

2.2 All copyright and other intellectual property rights in this website and the material

contained therein are reserved.

2.3 Copying, replicating and recording any content on this website is strictly forbidden.

Should this occur, immediate action will be taken and you may be subject to further

recourse.

3. USE OF THE WEBSITE

3.1 You are free to:

a) Access the website via a web browser

b) Bookmarking or “saving” pages of the website for review at a later time

c) Stream any available audio/video content

d) Print parts/all of the webpage for accessibility purposes or to act as reference

materials

3.2 Except as permitted above, you must not edit or modify any content that features on this

website.

3.3 You are strictly prohibited from:

a) Replicating or republishing any content in any forum for any purpose.

b) Selling any content that has been lifted from this website.

c) Manipulating any content or materials for any other commercial reason.

d) Pass off any content contained herein as your own

e) Using the website in a way that causes (or may give rise to cause) damage to the

website itself.

f) Using the website in any way that is or could be considered to be unlawful, harmful or

serving to defraud.

3.4 At times, the website may become inaccessible for maintenance purposes or to update

content. In the event that the website becomes temporarily unavailable, you must not

attempt to bypass or access any restrictions that are placed up whilst the website is

temporarily unavailable.

4. UNDERTAKINGS, RISK AND LIABILITY

4.1 This website and by extension its owner does not offer an unequivocal undertaking that

all information published is accurate.

4.2 This website and by extension its owner does not offer an unequivocal undertaking that

the website will always be active and available for access as at 3.4.

4.3 At no time and for no purpose does the owner of this website accept any risk or liability

that may be incurred in its use or participation in any/all services offered. Please refer to

these Terms and Conditions in tandem with those set out in the related contract for services.

5. BREACHES OF TERMS AND CONDITIONS:

5.1 Any breach of these Terms and Conditions will open the party responsible for the breach

to further recourse which may include (but is not limited to):

a) Immediate removal from the website

b) Legal action if the user is suspected or confirmed to have committed any acts of

plagiarism, copyright infringement or intellectual property “passing off”.

6. PRIVACY POLICY

6.1 The type of information this website collects and/or processes is “non-sensitive”

personal identifiers, contacts and characteristics (for example - your name and basic contact

information such as telephone number or email address).

6.2 Most of the information we process is provided to us directly by you for one of the

following reasons:

a) You wish to subscribe to the website

b) You wish to make an enquiry to work with the facilitator

c) You wish to raise a query and by providing the contact information acknowledge this

is how you will be reached to provide a response.

6.3 We do not receive personal information indirectly (i.e. provided by a third party for any

purpose) However, a third party booking system may from time to time be utilised to book

events. All users are encouraged to check their own respective Terms and Conditions with

respect to facilitating any payments or sharing their information.

6.4 Under the UK General Data Protection Regulation (UK, GDPR) the lawful bases we rely

on for processing this information are:

a) Your own consent. You are able to revoke your consent at any time. You can do this

by contacting us and advising us of the same.

b) We have a legal obligation. In some unique circumstances such as we believe you

are or could be at risk of harm, your information may be shared with authorities to

ensure your safety and wellbeing. Similarly, if persistent infractions of these Terms

and Conditions were to occur, the information you have initially shared may form the

basis of contracting you in relation to initial legal recourse.

6.5 Your information is securely stored in in-house databases to facilitate the request you

have consented for us to fulfil.

a) Information is stored indefinitely for as long as the user intends to continue to engage

with the website or - by extension - the facilitator’s services and events.

b) In the event that consent is withdrawn, all data held on or in relation to an individual

will be securely disposed of within 28 days of notification.

6.6 Under data protection law, you have rights including:

a) Your right of access: you have the right ot ask us for copies of your personal

information.

b) Your right to rectification: you have the right to ask us to rectify personal information

you think is inaccurate. You also have the right to ask us to complete information you

feel may be incomplete.

c) Your right to erasure: you have the right to ask us to erase your personal information

in certain circumstances.

d) Your right to restriction of processing: you have the right to ask us to restrict the

processing of your personal information in certain circumstances.

e) Your right to object to processing: you have the right to object to the processing of

your personal information at all, in certain circumstances.

f) Your right to data portability: you have the right to ask that we transfer the personal

information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising any of these rights. If you make

a request, we have 28 days to respond to you and action the request.

6.7 To make a request in relation to GDPR, please email info@francescafilippa.com.

6.8 If you have any concerns about the use of your personal information you can first make a

complaint to us directly where we will work with you to resolve those concerns. However, if

you remain dissatisfied you can also complain to the Information Commissioner’s Office,

who can be contacted on the below details:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk